The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, company, email address, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
The main purpose for which we use your Information is to provide you with our Services and to improve your customer experience.
We use your information for the following purposes:
We use Personal Information to provide, maintain and improve our Services and to provide and deliver our Services to you, including processing transactions.
We use your contact details to contact you for administrative purposes (e.g., to send you confirmations, invoices, technical notices, updates and security alerts, to provide customer services and information that you request or to respond to comments and questions).
We will send you updates about our Services, offers, promotions and events offered by Dathena, and provide you information about topics or content that we think will be of interest to you with your prior consent.
We and our service providers use Personal Information, such as your interactions with our Services (including Personal Information collected via automated means), to perform benchmarking, to monitor and analyze usage of our Services, and to improve and enhance them.
We may use your Personal Information to enforce this Policy and our Terms of Service, to defend our legal rights and to comply with our legal obligations and internal policies.
Dathena follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Like any other website, Dathena uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Dathena does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Last updated: 20 February 2020
This policy does not apply to the websites of our customers or Business Partners or to the websites of any other third parties, even if links to their websites are on our website. We recommend that you review the privacy policies of the other parties with which you interact.
We may also seek your explicit consent to process certain Personal Data collected on this Website or volunteered by you. Kindly note that any consent will be voluntary. In case you do not grant the requested consent to the processing of your Personal Data or if you later inform Dathena (in accordance with the “Contact Us” section below) that you do not want Dathena to further process your Personal Data, the (further) use of certain offerings
This notice applies where we are acting as a data controller with respect to the personal data of our service users in other words, where we determine the purposes and means of the processing of that personal data.
In this notice, "we", "us" and "our" refer to Dathena Science Pte Lts. For more information about us, see Section 13.
This document was created using a template from SEQ Legal (https://seqlegal.com)
We may ask you to provide Your Personal Data when you:
Personal Data we request may include your email address, name, home address, billing information and telephone number. We may also collect demographic information, such as your business or company information, age, gender, interests, preferences, and geographic location. Forms that you choose to complete will indicate whether information requested is mandatory or voluntary.
We may collect information about your visits to This Website, including the pages you view, the links and advertisements you click, search terms you enter, and other actions you take in connection with This Website. We may also collect certain information when you visit This Website or third-party websites, such as your Internet Protocol (IP) address, browser type and language, access times, the Uniform Resource Locator (URL) of the website that referred you to our website and to which URL you browse away from our sites if you click on a link on our sites. We may also collect information when you open email messages from us or click on links within those email messages.
We may combine the information we collect as a result of your interactions with us with information obtained through other sources.
We may collect personal data when analyzing your data in order to deliver the service described in the Terms of Service. By connecting your M365 tenant on Microsoft Azure to Dathena you agree to give access to Dathena to your data stored on your tenant. The information we may collect include:
For more details, please refer to the Microsoft permission you grant us as part of the Tenant configuration in the API Permissions pages in Microsoft Azure.
In this Section 4 we have set out:
We use your Personal Data to:
We may process your account data ("account data"). The account data may include your name, email address and organization name. The account data may be processed for the purposes providing our services, ensuring the security of our services, maintaining back-ups of our databases, and communicating with you. The account data may be processed for the purposes of enabling and monitoring your use of our website and services. The legal basis for this processing is the performance of a contract between you and us as described in the terms of service.
We may process information relating to transactions, including purchases of goods and services, that you enter into with us and/or through our website ("transaction data"). The transaction data may include your contact details, your card details and the transaction details. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
We may process information that you provide to us for the purpose of subscribing to our email notifications ("notification data"). The notification data may be processed for the purposes of sending you the relevant notifications related to the product. The legal basis for this processing is the performance of a contract between you and us.
We may process information contained in or relating to any communication that you send to us ("correspondence data"). The correspondence data may include the communication content and metadata associated with the communication. In case you contact us through our website, it will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is [our legitimate interests, namely [the proper administration of our website and business and communications with users]] OR [[specify basis]].
We may process personal data contained within your file. This data may include all personal data you store as an organization on your Microsoft tenant and you grant access to us through Microsoft Azure App registration ("organization data"). This data may be processed for the purpose of identifying sensitive files and providing to you our suggestion for the most optimized E3/E5 license allocation. The legal basis for this processing is the performance of a contract between you and us.
We may process any of your personal data identified in this notice where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
We may process any of your personal data identified in this notice where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, nameIn addition to the specific purposes for which we may process your personal data set out in this Section 4, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.ly the protection and assertion of our legal rights, your legal rights and the legal rights of others.
Please do not supply any other person's personal data to us, unless we prompt you to do so.
We may disclose your personal data to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes, and on the legal bases, set out in this notice.
We may disclose your personal data to[our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professionaladvice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure]
You may disclose your enquiry data to our ticketing service provider “Zendesk Inc” when you are contacting us. The purpose is to enable us to contact you so that we can address your request.
In addition to the specific disclosures of personal data set out in this Section 5, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.[ We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings orin an administrative or out-of-court procedure.
In this Section 5, we provide information about the circumstances in which your personal data may be transferred to other countries.
Personal Data we collect may be stored and processed in India or any country in which an Azure instance can be deployed. We ensure that such storage and processing is subject to appropriate levels of protection to safeguard your Personal Data. Further, Dathena ensures that for any transfer of Personal Data to a country outside the EU/EEA it has adequate safeguards in place for the transfer of personal data to third countries.
This Section 7 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
We will retain your personal data as described in section 4 as follows:
Notwithstanding the other provisions of this Section 7, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
Dathena takes its responsibility for managing security and compliance very seriously and has established policies, processes and controls designed to ensure the protection of your Personal Data, including a variety of security strategies intended to prevent unauthorized access to your Personal Data.
Dathena evaluates and responds to reports of incidents that might involve unauthorized access to Personal Data. If we become aware that Personal Data has been compromised or mishandled, we report any such action or activity to you.
We may update this notice from time to time by publishing a new version on our website.
You should check this page occasionally to ensure you are happy with any changes to this notice.
We may notify you of significant changes to this notice by email
In this Section 10, we have summarized the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights
Your principal rights under data protection law are:
You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may besubject to a reasonable fee. You can request it by submitting a ticket to our support team at https://dathena.zendesk.com/hc/en-us/requests/new
You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.
In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.
In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.
You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.
You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.
You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
To the extent that the legal basis for our processing of your personal data is:
and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.
If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection.
To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
You may exercise any of your rights in relation to your personal data submitting a ticket to our support team at https://dathena.zendesk.com/hc/en-us/requests/new
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
Blocking all cookies will have a negative impact upon the usability of many websites.
If you block cookies, you will not be able to use all the features on our website.
This website is owned and operated by Dathena Science Pte. Ltd.
We are registered in Singapore under registration number 201609314M, and our registered office is at 160 Robinson Road #14-04 Singapore 068914.
You can contact us using our website contact form accessible here: https://dathena.zendesk.com/hc/en-us/requests/new